Customer Service Survey

DAS Statewide Customer Services Summary for FY 2015

Records Management
Agency Consultations/Trainings 7,030
Records Officers Certified 1,813
Records Retention Schedules 27,534
Records Participation (Blog Views) 12,551
Records Storage
Volume Of Records 132,366
Accession Of Records (Monthly Accessions) 10,471
Retrieval Of Inactive Records (Monthly Pulls) 6,134
Destruction Of Obsolete Records 4,652
Access of Essential Records
Patron Research Center Assistance 7,887
Public Use Of Public Notice Website 147,788
Views Of Research Blog 8,871
Preservation of Records
Historical Records Volume 44,724
Historical Records On Microfilm 124,697
Consultations/Trainings 147
Reformatting
Reformatting 3,079,129
Public Notices
Public Bodies 3,368
Public Notices 28,193
State Records Committee
Appeals Heard 32
Appeals Denied 17
Appeals Requested 74
Records Ombudsman
Records Assistance 1,704
Mediation 27

 

Page Last Updated February 2, 2017.