Department of Commerce. Division of Consumer Protection

This agency serves as a valuable resource to consumers who feel "ripped-off", treated unfairly, or need answers to questions about a business or consumer transaction. The division investigates and mediates complaints and allegations of unfair, deceptive or fraudulent business practices. The division director can take administrative action, when necessary, to prevent future monetary losses to consumers as a result of violations. As a regulatory agency, Consumer Protection regulates and enforces a variety of laws relating to consumer issues. The Division provides education to consumers through press releases, news media, presentations to schools, community groups and businesses, and brochures. The Division also provides registration opportunities for a business opportunities (assisted marketing plans), charities, credit service organizations, health spa facilities, personal introduction services, professional fundraisers/fundraising counsel/fundraising consultant, and telemarketers.