For local government, see https://archives.utah.gov/knowledge-base/access-the-certification-test-local-government/

Video Instructions

Step by Step Instructions for Records Officers

1. Go to the Records Officer Hub.

2. Log in to Utah ID if prompted.

3. Select Take Certification Test:

4. You’ll be logged in to the Utah Learning Portal automatically and taken to the Records Officer Certification Course:

Note: If you don’t go directly to the certification course, do a search for “records officer certification” and select the first result.

5. The Records Officer Certification Course contains two “classes” or assessments:

• The Utah Records Access (GRAMA) class—take this if you handle or process records requests.
  This is an interactive, learn-as-you-go experience.
  
• The Records and Information Management (RIM) Essentials class—take this if you do not handle or process records requests.
  This is a standard multiple-choice test, with a study guide. The test is open book with no time limit. Passing is 75% or higher.

You don’t need to pass both classes to certify, but you may do so if you’d like. Also, you’re welcome to alternate classes every other year to spice things up and maximize your professional skills. Both classes count equally for certification.

The two class options look like this:

6. Select Launch to start the class, and follow the prompts. Be aware that the test launches in a pop-up window, so if you have a pop-up blocker enabled you’ll see a message similar to this:

If that’s the case, disable the pop-up blocker and re-launch the test.

7. If you leave the test/class before completing it, your progress will be saved and you can resume later at any time.

8. When you pass the class, you’ll receive an email confirming that you passed, along with a certificate of achievement:

Instructions specific to the RIM Essentials Class

1. Once you’ve answered the questions and submitted your test, you’ll receive your score:

2. You can view more details about your test at any time by going to the course in the Utah Learning Portal and clicking on View Results:

3. You can view the answers you selected on the assessment by clicking the down arrow to the right of “View Results” and selecting View Answers:

Step by Step Instructions for Others

State employees who are not records officers have access to the Utah Learning Portal, but do not have the Records Officer Certification Course assigned to them.

To access the course, log in to the Utah Learning Portal and search for “Records Officer Certification Course”:

If you need help, please contact us at [email protected] or 801-531-3863.

This page last updated 2 January 2025.