FAQs for AROs & CAOsRecords and Information ManagementFrequently Asked Questions for Appointed Records Officers and Chief Administrative Officers Certification How do I take the test? (local government) How do I reprint my certificate? How do I check my certification date? Can non-records-officers certify? Why can't I enroll in the certification course? See all Certification FAQsGRAMA (Government Records Access and Management Act) Can I respond to a GRAMA appeal if I responded to the original request? What's the difference between designation and classification? When should I provide access to copyrighted materials? Where can I find templates? See all GRAMA FAQsRecords & Information Management How do I find my agency's record series? Where can I find templates? What's the difference between a record series and a retention schedule Do we need to create record series for every record we create? Division of Finance case study See all RIM FAQsRoles & Responsibilities How do I sign up as a new records officer? How do I find my entity's CAO? How do I update CAO/ARO information with State Archives? Does the CAO have to certify? See all Roles & Responsibilities FAQsYou might also like...Privacy Roadmap Learn the steps to take to implement an agency-wide privacy program.Privacy Tools and Resources Access privacy practices, framework, laws and regulations, and more.
