FAQs for AROs and CAOs

Records and Information Management

Frequently Asked Questions for Appointed Records Officers and Chief Administrative Officers


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Certification

  • How do I take the test? (local government)
  • How do I take the test? (state employees)
  • Who has to certify?
  • How do I check my certification date?
  • Can non-records-officers certify?
See all Certification FAQs
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GRAMA (Government Records Access and Management Act)

  • Can I respond to a GRAMA appeal if I responded to the original request?
  • What's the difference between designation and classification?
  • When should I provide access to copyrighted materials?
  • Where can I find templates?
See all GRAMA FAQs

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Records & Information Management

  • How do I find my agency's record series?
  • Where can I find templates?
  • What's the difference between a record series and a retention schedule
  • How long does it take to set up a record series with State Archives?
  • Division of Finance case study
See all RIM FAQs
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Roles & Responsibilities

  • How do I sign up as a new records officer?
  • How do I find my entity's CAO?
  • How do I update CAO/ARO information with State Archives?
  • Does the CAO have to certify?
See all Roles & Responsibilities FAQs

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Division of Archives and Records Service

346 S Rio Grande St
Salt Lake City, UT 84101-1106
801-531-3848

Hours: 8 am - 5 pm, M-F

Research: By appointment only

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